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Prepare for this writing Assignment by thoroughly reading the case study – Five Stars. In order to understand and evaluate the philosophy of control in performance that may create different results depending on the contexts of the organizational environment.

Managers in all organizations are responsible for controlling quality and performance. This can be accomplished with a wide variety of approaches, models, techniques, and systems. The key point is that no one methodology is right. It takes thoughtful analysis to determine what controls work best, and why. This is true for any organization.

Please reference the situational case of Five Stars in the section called “Apply Your Skills: Case for Critical Analysis” on page 655 of the Daft textbook. Draw from the insights you are gaining from Chapter 19 in writing this paper.

Construct and write your paper with subheadings that connect to the key components of the grading rubric.

Title your paper “Five Stars: Critical Analysis on the Philosophy of Control”

Sub Headings

? Introduction

? Analysis

? Solutions

? Application

Reference Page

Use the Case Study Template to complete your Assignment.

Directions for Submitting Your Case Study

Write your paper in a Microsoft® Word® document and save it in a location that includes your name and the title. Submit your paper to the Unit 5: Assignment 2 Dropbox.

Unit 5 [GM501: Management Theories and Practice II]

GM501 Unit 5 Assignment 2: Case Study

Areas to be evaluated

Points Earned

Possible Points

Title Page

2

Introduction A broad stroke review of the problem and the pending decision/action

6

Analysis WHAT is the ONE problem you will address for this organization, simply stated?

10

WHY does the organization have this ONE problem and how are these causes related?

14

Solutions What are some are POSSIBLE solutions—more than one.

6

What ONE solution is best and why? Demonstrate some critical thinking to evidence subject mastery.

8

How should your ONE BEST recommended solution be implemented?

10

Application Summarize how you have learned from this assignment that you will use in your personal/professional life next week.

8

Reference Page Cite at least two peer reviewed journal articles outside our course materials

Citation and reference per APA 6th edition

4

Paper Length: Write FULL 4 pages (1200 words), double spaced, not including the title page and reference page

4

Writing Style: Appearance, Spelling, Grammar, Organization, Clarity and APA 6th Edition

8

LATE Paper Deduction

-X

Total Points Earned

80

 

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